What are the observed holidays?
- Memorial Day
- July 4th
- Labor Day
- New Years
Why was my trash not picked up?
Was your trash 2-3 steps from the road by 7:00 AM and left ALL day on your service day? Was all trash bagged and tied? Were all bags under 35 lbs? Is your account paid? If you answer yes to all these questions, please call the office.
Will you pick up anything I put out?
Our service is for regular household garbage only. We do not offer large item pick up. The land fill also discourages large quantities of yard waste, so we will pick up an occasional bag of leaves or small bundle of sticks, but we will not pick up large numbers of bagged leaves, etc.
I didn't get my trash out in time, will the driver come back?
No, rural garbage routes can run upwards of 300 miles a day, so we are unable to make return trips for any reason.
How do I pay my bill?
We accept checks and money orders by mail and all major credit cards by phone or online. Residential services are payable quarterly so there is a payment due January, April, July and October. Commercial dumpsters are payable monthly. Payments are due on the 1st and late after the 10th.
Do you offer recycling?
No, at this time we do not offer recycling.
Why is there still trash in my can?
If the items are not allowed at the landfill, they will be left behind. Also, if the can is too heavy for our cart tippers, the can will not be dumped.
What are your rules for service?
Services are prepaid. Service not paid by the 2nd week of the billing cycle will be subject to suspension and additional fees. Payments are nonrefundable.
Service is once a week.
Trash must be out by 7:00 AM and no more than 2-3 steps from the curb. (Trash located too far from the curb will be photographed and left.)
We will pick up the contents of the can and up to 2 additional bags of trash. (Please keep bag weight under 35 pounds for the safety of our employees.)
Any trash NOT in a Country Waste can MUST be bagged. We will not take trash out of any can with another company's name on it.
We do not make return trips for any reason. (If your trash is not out, the driver will take a photo and go on to the next stop.)
Items we cannot pick up:
Aerosol cans, ammonia, APPLIANCES, bleach, cleaners, computer equipment, CONSTRUCTION/REMODEL DEBRIS, dead animals, fencing, fertilizers, fluorescent lights, herbicides, household chemicals, LAWN CLIPPINGS/BRUSH/dirt, mirrors, motor oil and other automotive fluids, non-alkaline batteries, paint and paint thinners, pesticides, pool chemicals, sheet glass, tires
Boxes must be broken down flat.
We do not offer large item pick up.